Shipping policy

At popjoy.us, we are dedicated to delivering your order as quickly and safely as possible. Please review our shipping policy below to understand our processing times, shipping methods, and delivery expectations.

1. Order Processing Time

  • All orders are processed within [1-3] business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

We ship worldwide. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping (USA) [7-15] Business Days $[5.99] (Free over $[59])
Expedited Shipping (USA) [5-8] Business Days $[15.00]
International Shipping [10-20] Business Days Calculated at checkout

Note: Delivery delays can occasionally occur due to customs clearance processes or carrier delays.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically be active within 24-48 hours.

4. International Shipping & Customs, Duties, and Taxes

popjoy.us is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Please note that for international orders, delivery times may vary significantly depending on your local customs procedures.12

     

5. Incorrect Address Disclaimer34

It is the responsibility of the buyer to make sure that the shipping address5 entered is correct. We do our best to speed up processing and s6hipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at [support@popjoy.us] if you believe you have provided an incorrect shipping address.

 

6. Lost/Stolen Packages

popjoy.us is not liable for packages stated to be delivered but are missing or stolen. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier.

  • However, if your package is lost in transit (tracking updates stop for more than [30] days), please contact us at [support@popjoy.us], and we will offer a replacement or refund.